Terms & Conditions

Last Updated: January 2025

1. Acceptance of Terms

By accessing and using GlowFlow ("the Service"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use the Service.

2. Description of Service

GlowFlow provides social media management and automation tools specifically designed for MedSpas and aesthetic wellness businesses. The Service includes but is not limited to:

  • AI-powered content generation
  • Social media post scheduling
  • Analytics and reporting
  • Media management and storage

3. User Accounts

To use the Service, you must create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account

4. Subscription and Payment

GlowFlow operates on a subscription basis. By subscribing to the Service:

  • You agree to pay all fees associated with your chosen plan
  • Subscription fees are billed monthly in advance
  • All fees are non-refundable except as required by law
  • We reserve the right to change our pricing with 30 days notice
  • Founding Partner pricing is locked in for life as stated in your agreement

5. Content and Intellectual Property

Your Content: You retain all rights to the content you upload to the Service. By uploading content, you grant GlowFlow a license to use, store, and display your content solely for the purpose of providing the Service.

Our Content: All intellectual property rights in the Service, including software, design, and branding, belong to GlowFlow. You may not copy, modify, or reverse engineer any part of the Service.

6. Acceptable Use

You agree not to use the Service to:

  • Violate any laws or regulations
  • Infringe on the rights of others
  • Distribute spam, malware, or harmful content
  • Attempt to gain unauthorized access to the Service
  • Use the Service for any illegal or fraudulent purpose

7. HIPAA Compliance

While GlowFlow is designed for MedSpas, you are responsible for ensuring that any content you post through the Service complies with HIPAA and other privacy regulations. Do not upload any protected health information (PHI) or personally identifiable patient information without proper consent.

8. Termination

You may cancel your subscription at any time from your account settings. We reserve the right to suspend or terminate your account if you violate these terms or for any other reason at our discretion.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DO NOT GUARANTEE:

  • Uninterrupted or error-free operation
  • That the Service will meet your specific requirements
  • The accuracy or reliability of AI-generated content

10. Limitation of Liability

To the maximum extent permitted by law, GlowFlow shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of any material changes via email or through the Service. Your continued use of the Service after such notification constitutes acceptance of the updated terms.

12. Governing Law

These terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

13. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:

Email: legal@glowflow.co
Website: glowflow.co